I guess the spinning drive got stuck and while clicking away trying to spin it eventually unstuck itself. In addition to ensuring the drive is getting adequate power, try checking the cables for the drive by swapping them out. I rebooted, and everything was fine. As a result, I decided to write up a quick troubleshooting guide to help you, in the event that you run into the same problem. About those sounds, coming from the drive, could you describe them as sounds from the spinning or is it more like scratching? How could I do a backup like your telling me to do. Like I said before, please keep in mind that I could be wrong and am no expert. Then I finally booted up into Windows once more, using my custom safe mode option from my boot.
I will give it another overnight rest and do more transfer tomorrow. Under Storage, click on Disk Management. Click System and Maintenance, click System, and then click Device Manager. I retraced my steps and what I did was this: While working on Vegas Pro, one of the files had a problem importing. Microsoft should fix this problem and not have support personal suggest work arounds.
Data recovering services charge a lot so hopefully you have a backup. The instructions in the manual are not clear. The drive is not recognized because it is mapped to the E or F drive. Hi I am able to hear spinning sound. The drive gets moved, plugged in and unplugged. Hello Alex,Please can you contact me.
First of all, do you have a current backup of anything on the drive? I made the mistake of following the directions here on my Surface Pro 3. Since your upgrade have you updated Chipset drivers for your system and any other important system driver? In all his efforts he was on able to secure two of the smaller partitions and able to open those files. Still the drive was shown as not formated. Here's a nice YouTube on what it looks like inside:. I'm assuming this is my External drive.
Did that twice and then I had what resembled a working filesystem once again. I don't think the portable drives get into this situation since they get their power from the computer itself at low voltage. Mine is now doing the same thing, still have 743 days left on my warranty. Also, respectfully, should the fact that no one has chosen to respond to the first post in over a week make me uncomfortable about the effectiveness of this board…? Hi folks, A friend of mine has given me his My Book to test for him. I even tried plugging it into my Laptop, I get nothing. I would not suggest you to modify anything on your system before confirming that your drive is working fine. When I booted it up it made the same mechanical clicking buzzing noize.
A guy from recovery services said, if it's spinning, 99. I cancelled the drive search so it was just sitting in this white screen diagnostics menu. It sat in the box for months before I opened it and started using it. Then retry your external hard drive again. Copying the data elsewhere since it's likely to occur again.
Understand me correctly, this is not the fault of the support personel. I have no idea why it stopped working or why it started working again. I don't know what reasons have made the drive not responding, and neither I know any solutions. I can unplug it and later coax it to cough up more data. Once I finished formatting and reinstalling windows, I installed all my neccessary chipset drivers, ect. You need a clean room and very special tools to repair the drive if it can be. Try filling in as much system specs here as you can in your profile this helps us more to help you.
What I am I suppose to do now? I have tried uninstalling it from the Device Manager section and then plugging it in this worked shortly after the. The reason is because to truly reverse the assumed problem, that seems to be pretty obviously caused by the Smartdrive software upgrade, you may need to format the drive as well as uninstall the software. Then you are working free of the need to fuss around trying to get drivers since you are then running directly from the board only with a couple of connection points in between. Access Disk Management by right-clicking on My Computer and left-click on Manage. Or you can format that onto a mac computer. The client in this data recovery case had a Western Digital My Book that had stopped working.
As long as the drive itself isn't the problem. I tried 2 different laptops, changing out cables, and absolutely no recognition at all…what gives…? My Media Player was completely dead within three weeks. Before the trolls start flaming me. However when i connect the external hard drive to the new computer i start to experience problems with the files on there. This is followed by a message saying device driver not installed correctly.
Anyway, before trying a refresh or restore…. Again my drive showed that it was unformat in Windows and in Linux which we tried later after removing the hard drive from its case. I usually delete everything preloaded on these drives before I start using them. It seems windows 7 doesn't understand its own permission system for ext drives. Apparently those files got corrupt I don't know why. What file system is your external drive using? On the left pane, there will be a list of items. Whenever I try and double click on it to open it up, the green bar appears to load as seen below, then the icon just disappears, it will not open anything.