When an express replacement is set up, Apple sends the new device to you first, with a hold on your credit card for the full amount of the new device. Two weeks after launching an , Apple has released a tool that allows iPhone 6s owners to check whether their device is affected by the problem. Either it's a reported lost device, or the seller is being honest and he wants to get some cash for a gift he doesn't want to use. Note: If your 13-inch MacBook Pro has any damage which impairs the replacement of the battery, that issue will need to be resolved prior to the battery replacement. There are other places to buy used devices. It appears mistake on the part of Apple. I wanted to speak to a Genius Manager! She wanted me to pay for the battery replacement, in fact she wanted the customer to pay for their mistake.
Meanwhile I wrote an email to the store where I bought the iPhone from but it's two days now and I have not received an answer or any indication that my email was received yet. My question is, is the phone a ticking time bomb and possibly blocked in future? If your information is correct, you may need to. When a device gets replaced through apple they basically deactivate the serial number of the device being replaced, and as a result of this, the product will have no phone support or hardware warranty. Never buy a used Apple device unless it's officially from Apple ~~ Which I'm 99% sure we don't do ~~. Dear Michael Thank you for your response.
Or not bother at all if there is any risk involved. In some cases, there may be a cost associated with the repair. They will not, however, remove the activation lock from a device without proof of purchase or proof of ownership for the account it's locked with. Eligibility Use the serial number checker below to see if your device qualifies for this program. They will not replace a phone because it is Activation Locked, but as I said, Apple is not a law enforcement agency. Then why did not they allow me to use my Warranty in the first place. What I meant overall, was that buying a device from a source such as ebay or kijiji, could mean that the device has been replaced by another device and is not the active serial number on file.
If you have questions, please. Please try again in a few minutes. If you already think it's unsafe. It will show in our system that that device has been replaced and there is nothing we can do to help the person with it over the phone. Events Event submissions must be a comment in the weekly stickied megathread, or will be removed. I expected that this program was an acknowledgement that the issue exists, but I was simply told the issue only affects the 6S and not the 6S Plus. Any way you look at it, it seems as though Apple dropped the ball here.
Further, this raises the question of whether Apple should have a system in place for reporting stolen products, which may have assisted in the case. Devices must be in good working condition to receive a battery replacement -- Apple won't swap it out if there's an issue like a cracked screen that could impair the battery replacement. Apple confirmed that the device had been replaced on a battery-related complaint, and instructed Chang to visit the store in person to discuss the situation. I was extremely disappointed that the store would not replace the battery despite having exactly the same issue as described. You can find much more information about your privacy choices in.
Because I was positive that there was an issue with the phone, and the Genius! This does not ensure they know everything. Regardless, I got a new cable for free without much resistance. Posts without tags will be automatically removed by AutoModerator. Is it some kind of insurance fraud? If you believe your 13-inch MacBook Pro was affected by this issue, and you paid to replace your battery, you can. If you have a tech question, please check out! While some thieves sell the phones through the traditional channels of fencing stolen goods, examples abound of stolen iPhones being brought back to Apple, as if broken, for either replacement or a discount on a new unit. History has shown that these situations usually involve a stolen device, and the mods are not able to verify individual cases.
Posts must be directly related to jailbreaking with. Finding your serial number is easy. Those advertisers use tracking technologies to collect information about your activity on our sites and applications and across the Internet and your other apps and devices. Themes and theme-related questions or news , setup showcases, and all questions regarding aesthetic-oriented tweaks should be posted in. There is no warranty on that phone. Your serial numbers were simply different, nothing more. In either case, you need to send the defective device back to Apple.
A friend of mine purchased an used iPhone 6. I am simply referring to devices that have already been replaced, but not sent back to Apple as they should have been, and sold for extra profit. Chang says he will not replace it, and will not be purchasing any more Apple products — and that if the thief had just taken it to a pawn shop instead of Apple, he might have gotten his iPad back, rather than the Apple Store asking no questions, and providing no assistance to either Chang or the police. Which, of course, they will correct as and when the iPhone reaches appropriate entity. The only way for an Apple adviser to provide technical support, would be to get the active serial number. Welcome to , the unofficial community for Apple news, rumors, and discussions.